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Position Overview
Our highly skilled and motivated Premium Service Consultant tailoring our products and services to the needs of the traveler to ensure their travel experience exceeds all their expectations. The ideal candidate for this position will have exceptional customer service, time management, organizational and problem solving skills. The Premium Service Consultant provides an important role with interface between the customers and company, and for this reason CIBT seeks out people who come across in a friendly and professional manner.Position Overview
Our highly skilled and motivated Premium Service Consultant tailoring our products and services to the needs of the traveler to ensure their travel experience exceeds all their expectations. The ideal candidate for this position will have exceptional customer service, time management, organizational and problem solving skills. The Premium Service Consultant provides an important role with interface between the customers and company, and for this reason CIBT seeks out people who come across in a friendly and professional manner. They must possess excellent verbal and written communication with a strong aptitude for following up with clients to resolve issues. This position requires the ability to work independently but also be a valued team member. The Premium Service Consultant is responsible for completing training and development courses within CIBT and is expected to be flexible and adjust to changes in operational and client service needs. The Premium Service Consultant will, with the help of the office Leaders, develop, foster and maintain a customer-centric culture at CIBT and will work to build a sense of pride and strong morale within the team. ResponsibilitiesReferrals increase your chances of interviewing at CIBT by 2x
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