Job Description

Additional Information Job Number 25079641 Job Category Food and Beverage & Culinary Location Chicago Marriott Downtown Magnificent Mile, 540 North Michigan Avenue, Chicago, Illinois, United States, 60611VIEW ON MAP (Marriott Downtown Magnificent Mile, 540 North Michigan Avenue, Chicago, Illinois, United States, 60611) Schedule Full Time Located Remotely? N Position Type Management JOB SUMMARY Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. CANDIDATE PROFILE Education and Experience u2022 High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR u2022 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met u2022 Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. u2022 Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. u2022 Assists Executive Chef with all kitchen operations and preparation. u2022 Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. u2022 Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. u2022 Assists in determining how food should be presented and creates decorative food displays. u2022 Maintains purchasing, receiving and food storage standards. u2022 Ensures compliance with food handling and sanitation standards. u2022 Performs all duties of kitchen managers and employees as necessary. u2022 Recognizes superior quality products, presentations and flavor. u2022 Ensures compliance with all applicable laws and regulations. u2022 Follows proper handling and right temperature of all food products. u2022 Operates and maintains all department equipment and reports malfunctions. u2022 Checks the quality of raw and cooked food products to ensure that standards are met. Leading Kitchen Operations u2022 Supervises and coordinates activities of cooks and workers engaged in food preparation. u2022 Leads shifts while personally preparing food items and executing requests based on required specifications. u2022 Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. u2022 Encourages and builds mutual trust, respect, and cooperation among team members. u2022 Serves as a role model to demonstrate appropriate behaviors. u2022 Maintains the productivity level of employees. u2022 Ensures employees understand expectations and parameters. u2022 Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. u2022 Ensures property policies are administered fairly and consistently. u2022 Communicates performance expectations in accordance with job descriptions for each position. u2022 Recognizes success performance and produces desired results. Ensuring Exceptional Customer Service u2022 Provides services that are above and beyond for customer satisfaction and retention. u2022 Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. u2022 Sets a positive example for guest relations. u2022 Empowers employees to provide excellent customer service. u2022 Interacts with guests to obtain feedback on product quality and service levels. u2022 Handles guest problems and complaints. Maintaining Culinary Goals u2022 Achieves and exceeds goals including performance goals, budget goals, team goals, etc. u2022 Develops specific goals and plans to prioritize, organize, and accomplish your work. u2022 Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance. u2022 Trains employees in safety procedures. Managing and Conducting Human Resource Activities u2022 Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. u2022 Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. u2022 Participates in the employee performance appraisal process, providing feedback as needed. u2022 Brings issues to the attention of the department manager and Human Resources as necessary. Additional Responsibilities u2022 Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. u2022 Analyzes information and evaluating results to choose the best solution and solve problems. u2022 Attends and participates in all pertinent meetings. The salary range for this position is $69,000 to $92,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of u201cWonderful Hospitality. Always.u201d by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name thatu2019s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if youu2019re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brandu2019s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where youu2019ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. Thatu2019s The JW Treatmentu2122. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,u200b begin your purpose, belong to an amazing globalu200b team, and become the best version of you.

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