Member Contact Center Digital Support Specialist Job at Oregon Community Credit Union, Eugene, OR

Z3FTYUkyR3ZqeVZmSGExZittZXlwODhyVWc9PQ==
  • Oregon Community Credit Union
  • Eugene, OR

Job Description

OCCU, a member-owned credit union based in Eugene, Oregon, is guided by its vision to Enrich Lives. This vision shapes every action, aligning the team with a greater sense of purpose. With each interaction, OCCU strives to positively impact individuals and communities. The values of tenacity, humility, and big-heartedness are central to OCCU's commitment to putting members first.

The position is remote in Oregon, Washington or Idaho. pay from $24- $30 per hour.

OCCU is hiring for a Member Contact Center Digital Support Specialist. This role involves delivering solutions and resolving member inquiries through various channels within the organization, including the branch network, Member Contact Center, and digital platforms. The ideal candidate will possess comprehensive knowledge of OCCU's products, processes, and services, alongside strong technological proficiency. The Digital Support Specialist collaborates with key business units to assess, enhance, and address member needs while serving as a vital contact point for online and mobile support.

Applicants must have at least two years of related experience, knowledge of Internet browsers, mobile device navigation, cache, cookies, and troubleshooting. Experience with Quicken, QuickBooks, and online banking is required. Proficiency in Microsoft products and familiarity with online security are also necessary.

OCCU offers a comprehensive compensation and benefits package, including low-cost medical, dental, and vision insurance, a 401(k)-retirement plan with employer match, paid time off in addition to 12 paid holidays, tuition reimbursement for eligible education and training, and company-paid long-term disability.

OCCU is an Equal Opportunity Employer, and qualified candidates are encouraged to apply online by submitting their resume and cover letter detailing their qualifications and experience.

Job Tags

Hourly pay, Holiday work,

Similar Jobs

Insight Global

Contract Administrator Job at Insight Global

 ...The Contracts Associate is responsible for assisting in the development, negotiation, and management of contracts related to procurement activities. This position supports and implements procurement strategies, optimizes the supplier base, and meets savings targets while... 

Exterior Heroes OH

Service and Repair Technician Job at Exterior Heroes OH

 ...Job Summary: This role involves diagnosing, repairing, and maintaining roofing systems and exterior home features (such as siding, gutters...  ...; recommend appropriate repairs. Conduct minor repairs and small projects independently or as part of a small crew. Use... 

Grove Technical Resources, INC

Principal LabVIEW Test Engineer Job at Grove Technical Resources, INC

 ...Job Title: Medical Device Principal LabVIEW Test Engineer Job Location: Lafayette, Colorado (Fully onsite) Type: W2 contract Duration: 12 months. Job Description: Technical skills required for the role: National Instruments LabVIEW Expertise PCBA Experience... 

Skills Alliance

Bioinformatics Principal Scientist (San Francisco) Job at Skills Alliance

 ...and translator when discussing analytical methods, genomics, data science, and software with colleagues from diverse scientific backgrounds...  ...8 - College of Computing, Data Science, and Society (CDSS) Internship, Data Analyst, Americas Sales & Sales Operations (Fall 2025)... 

EX Squared LATAM

Mid-Level SEO Specialist - 6 Months contract Job at EX Squared LATAM

 ...Become an EXpert as a Mid-Level SEO Specialist At EX Squared LATAM , we help global brands transform how they operate by building high-performing digital solutions with real-world impact. We're currently looking for a Mid-Level SEO Specialist to join our team...