Job Description

GENERAL JOB DESCRIPTION:

The Manager of Human Resources will be responsible for developing and executing HR strategies that support our business objectives and promote a culture of excellence. This role involves overseeing all aspects of human resources, including recruitment, employee relations, performance management, compensation and compliance with labor laws. The ideal manager has a strong background in HR management, excellent communication skills, and a passion for building and sustaining a positive work culture.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).
• Proven experience (5+ years) in an HR leadership or Human Resource Business Partner (HRBP) role.
• In-depth knowledge of HR best practices, labor laws, and regulations.
• Excellent interpersonal and communication skills.
• Strong problem-solving and conflict-resolution abilities.
• Proficiency with HR software and tools. Paychex experience is a plus.
• Ability to work independently and manage multiple priorities.

TASKS:

• Develop and execute comprehensive human resources strategies that support the pharmacy’s long-term business objectives and growth initiatives.
• Serve as a strategic partner to executive leadership, offering expert advice on organizational design, workforce planning, and change management.
• Champion a values-driven culture by modeling integrity, respect, and collaboration across all levels of the organization.
• Guide pharmacy management team, providing direction, professional development, and support to ensure high performance.

Recruitment & talent acquisition:

• Manage end-to-end recruitment efforts to meet the pharmacy’s staffing needs, including finalizing job descriptions, sourcing candidates, conducting interviews, and coordinating offers.
• Build partnerships with local professional organizations and job boards to attract high-quality candidates.
• Design and oversee a welcoming and structured onboarding process that accelerates new hires’ integration and productivity.
• Evaluate and refine recruitment strategies to ensure alignment with workforce goals and diversity initiatives.

Employee Relations:

• Act as a trusted advisor to employees and management by addressing workplace issues with fairness and discretion.
• Resolve employee concerns through timely mediation, investigation, and conflict resolution processes.
• Promote a culture of open communication by facilitating regular check-ins and employee feedback mechanisms.
• Lead efforts to increase morale and engagement through employee recognition, celebrations, wellness programs, and surveys.

Performance Management:

• Implement and maintain performance appraisal systems that support continuous feedback, goal setting, and career progression.
• Coach managers on delivering constructive feedback and managing performance challenges effectively.
• Identify high-potential employees and coordinate succession planning efforts.
• Align individual and team goals with organizational priorities to support pharmacy-wide quarterly recognition program.

Compliance and Policies:

• Ensure HR practices comply with all applicable federal, state, and local employment laws, including wage and hour laws, FMLA, and workplace safety regulations.
• Regularly review, update, and communicate HR policies and the employee handbook to reflect legal changes and organizational updates.
• Conduct audits and training to reinforce compliance and ethical workplace behavior.
• Manage required workplace postings and posters throughout the campus.
• Serve as the point of contact for labor-related investigations, ensuring timely resolution and documentation.

Compensation and Benefits:

• Administer competitive and equitable compensation and benefits programs that support employee satisfaction and retention.
• Conduct regular benchmarking and internal equity analyses to inform pay structures and benefit offerings.
• Liaise with brokers and vendors to manage health, retirement, and wellness benefit plans. ● Educate employees on their compensation packages and available resources.

Learning and Development:

• Assess organizational and team training needs in coordination with leadership.
• Design and deliver learning programs focused on compliance, leadership, pharmacy-specific skills, and career development.
• Support professional (re)certification and continuing education initiatives for pharmacists and support staff.

HR Metrics and Reporting:

• Track and analyze key HR indicators such as turnover, engagement, absenteeism, and hiring metrics.
• Prepare and present reports to leadership to inform strategic decision-making.
• Use data-driven insights to assess the impact of HR programs and recommend improvements.
• Maintain HR systems and ensure accuracy of employee records and reporting data.

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