Job Description
Job Description
Job Description
Benefits:
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
Benefits/Perks - Careers Advancement Opportunities
- Flexible Scheduling
- Competitive Compensation
Job Summary We're seeking a highly organized and dedicated Dental Receptionist and Treatment/Insurance Coordinator to join our dynamic team.
As the first point of contact for patients, you'll play a vital role in ensuring seamless operations and delivering exceptional patient experiences.
Responsibilities:
- Provide warm and welcoming check-in and check-out experiences for patients
- Efficiently schedule appointments and manage the dental calendar
- Handle phone inquiries with professionalism and poise
- Maintain accurate and compliant patient records
- Verify and bill insurance claims with precision
- Coordinate with dental staff to ensure smooth patient flow and communication
Requirements:
-Must have Dental Terminology & Dentrix & Dentrix Ascend software knowledge
- Proficiency in office administration, preferably in a medical or dental setting
- Familiarity with dental billing processes and insurance verification
- Excellent phone etiquette and strong knowledge of phone systems
- Experience in a hospital or clinic environment is a plus
- Exceptional patient service skills, demonstrating empathy and professionalism
- Ability to multitask efficiently while maintaining attention to detail
- Knowledge of Dentrix, Dentrix Ascend, Practice Works software is an asset
What We Offer:
- A supportive environment dedicated to quality care
- Opportunities to contribute significantly to the overall patient experience
- A dynamic and collaborative team environment
If you're a motivated and patient-focused individual, we encourage you to apply!
Responsibilities - Perform clerical, administrative, and secretarial responsibilities
- Coordinate staff activities to ensure maximum efficiency
- Maintain a safe and secure working environment
- Design and implement filing systems
- Ensure filing systems are maintained and current
- Establish and monitor procedures for record-keeping
- Ensure security, integrity, and confidentiality of data
- Oversee adherence to office policies and procedures
- Analyze and monitor internal processes
- Implement procedural and policy changes to improve operational efficiency
- Prepare operational reports and schedules to ensure efficiency
- Coordinate schedules, appointments, and bookings
- Monitor and maintain office supplies inventory
- Review and approve office supply acquisitions
- Insurance verification & billing experience
- Treatment coordinator
Qualifications - Excellent planning and organizational skills with strong attention to detail
- Must have the ability to multitask and prioritize
- Ability to prioritize multiple projects and adjust workload accordingly; time management critical
- Must possess the ability to delegate authority and responsibility
- Ability to maintain a high level of confidentiality
- Ability to act and operate independently to accomplish objectives and the ability to work within a team
- Exceptional problem-solving, analysis, and assessment with the ability to make good business decisions
- Excellent communication and interpersonal skills with the ability to foster effective working relationships
- High level of professionalism
- Highest level of integrity
- Treatment coordinator
- Insurance verification & billing experience required
- Experience and knowledge on the dental software Dentrix, Dentrix Ascend, Practice works required
Job Tags
Work at office, Flexible hours,