Job Description

Job Title: IT Audio/Visual Technician

Location: Boise, ID (100% Onsite)

Travel: Required – Travel to in Idaho (up to 3 weeks per month, overnight stays included)

Job Description:

The IT Audio/Visual Technician will be responsible for the installation, configuration, support, and maintenance of all room audio and visual systems across Idaho. This includes help desk support, new equipment installs, hardware/software maintenance, and user training.

Key Responsibilities:

• Install, configure, and troubleshoot A/V equipment (Bi-Amps, Amplifiers, Microphones, Speakers, DTENs).
• Support desktops, laptops, monitors, and associated software.
• Travel extensively for room upgrades, remodeling, and installs.
• Coordinate and conduct user training for clerks, judges, and assistants.
• Maintain accurate inventory records for room hardware.
• Collaborate with IT teams, staff, and local administration.
• Ensure end-user satisfaction through timely issue resolution and follow-up.

Minimum Qualifications:

• 3+ years of IT and A/V support experience.
• Experience with Microsoft Windows 10/11 , desktop troubleshooting, and software installs.
• Experience with basic networking tools and commands (ping, traceroute).
• Ability and willingness to travel statewide , with overnight stays.
• Valid driver's license is mandatory.
• Excellent communication and customer service skills.
• Bachelor’s Degree (preferred but not mandatory).

Preferred Skills:

• Experience with room audio/video systems and For The Record (FTR) software.
• Familiarity with operations or systems.
• Skilled with power tools and structured cabling is a plus.

Additional Notes:

• All travel expenses are covered as per Client travel policies .
• This is a field-intensive role—ideal for candidates who enjoy hands-on technical work and travel.

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